Book now with Neptune Technology Group to replace your water meter

Posted on:
May 31, 2023

Victoria County Water Utility has contracted Neptune Technology Group to replace approximate 530 standard-sized water meters across the County.

• Little Narrows – Week of May 29 – June 3
• Dingwall – Week of June 5 – 10
• New Haven and Neil’s Harbour – Week of June 12 – 17
• Ingonish & Area – Week of June 19 – 24

Neptune Technology Group is removing the old meters and installing the new meters and is currently booking appointments.

Book online at watermeterappt.com or call 1-800-667-4387

The new meters will improve accuracy and billing for water utility customers to better manage their water usage and detect water leaks early with reliable data.

Q: Do I need to get the new water meter? Can I opt-out?

• Yes, you need to get the new meter to get access to municipal water
• It is mandatory and you cannot opt out
• The decision was approved by the Nova Scotia Utility and Review Board (NSAURB) on April 8, 2022

Q: What’s the cost?

• The new meter installation is free
• In the instance a shut-off valve must be installed, the customer is responsible for the cost
• A shut-off valve is necessary to use the new meters
• If your current plumbing accepts the meter and it’s working fine, you should not require any upgrades